A Study on Support from a Distant Learning Department at a Hispanic-Serving Institution

Authors

DOI:

https://doi.org/10.46328/ijtes.567

Keywords:

Distance Education, Online Learning

Abstract

Online programs have made a lasting impact on institutions of higher learning for several decades. This ethnographic qualitative study focused on the development and support of a distance learning department at a Hispanic-serving institution. The study aimed to identify unique organizational elements specific to this Hispanic-serving institution. The findings were significant, revealing that the Distance Learning department, operating under an “academic umbrella”, functioned as a comprehensive hub for both faculty and student support, offering a wide range of services including technical and instructional technology support. Furthermore, the study found that the department's placement under the “academic umbrella” not only centralized support but also lightened professors’ coursework loads by assisting students with instructional technology support.

Author Biographies

Bobbie Myatt, Alamo College District

Bobbie Myatt, Ed.D. https://orcid.org/0009-0002-7585-1988Alamo College District2222 N Alamo StSan Antonio, Texas 78215, USAContact e-mail: bmyatt@alamo.edu

Alejandro Garcia, The University of Texas Rio Grande Valley`

Associate ProfessorDepartment of Organization and School Leadership

Velma Menchaca, The University of Texas Rio Grande Valley

Velma Ochoa Menchaca, Ph.D.  https://orcid.org/0000-0002-6377-982XThe University of Texas Rio Grande Valley1201 W University Dr, Edinburg, TX 78539, USAContact e-mail: velma.menchaca@utrgv.edu

References

Myatt, B., Garcia, A., & Menchaca, V. (2024). A study on support from a distant learning department at a Hispanic-serving institution. International Journal of Technology in Education and Science (IJTES), 8(3), 336-350. https://doi.org/10.46328/ijtes.567

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Published

2024-08-06

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Section

Articles