Transitioning from Face-to-Face to Remote Learning: Students’ Attitudes and Perceptions of using Zoom during COVID-19 Pandemic

Abstract

Due to the COVID-19 pandemic and during the middle of the spring 2020 semester, many universities were forced to move from face-to-face (FTF) in-classroom to remote instruction. Many institutions used Zoom as their delivery platform.  The purpose of this study was to investigate students’ attitudes towards the use of Zoom in remote learning, and their perceptions of its effects on their learning and engagement in comparison to FTF learning. Thirty-one university students participated in this study. Data were collected using a 5-point Likert-type survey. The results indicated that students had a negative attitude toward the use of Zoom and perceived it as having a negative effect on their learning experience and their motivation to learn. Students listed flexibility as a main advantage to using Zoom for learning.